Privacy Policy
Effective date: 12 November 2026
This policy explains how Hazelshelf Apps, a studio by Hazelshelf (“we”, “us”) handles information when you use our apps and this website. We build small apps that do one job, and we try to collect as little data as possible.
Information we collect
- Information you enter. Content you create in an app (for example logs, notes or settings) is stored on your device unless an app clearly says it syncs to the cloud.
- Usage analytics. We may collect anonymous or pseudonymous usage data, such as which screens are opened, app version, device type, OS version and approximate region, to understand how the app is used and improve it.
- Crash and diagnostic data. If the app crashes, we may receive a crash report with technical details (device model, OS version, stack trace) so we can fix bugs.
- Purchase information. If you buy a subscription or in-app purchase, we receive confirmation of the purchase, its status and an anonymous identifier from Apple or Google. We do not receive your full payment card details.
- Support messages. If you email us, we receive your email address and whatever you include in your message.
How we use information
- To provide the app's features and unlock purchases you have paid for.
- To fix bugs, measure performance and improve the app.
- To reply to support requests.
We do not sell your personal information, and we do not use it for third-party advertising unless an app's store listing and this page clearly say so.
Payments
All payments are processed by Apple (App Store) or Google (Google Play) under their own terms and privacy policies. Subscriptions are managed in your Apple ID or Google Play account settings. We may use a subscription management service (such as RevenueCat) to check purchase status.
Third-party services
Our apps may use service providers for analytics, crash reporting and purchase management (for example Firebase, Sentry, PostHog or RevenueCat). They process data on our behalf under their own privacy terms. Each app's store privacy label lists the data types it collects.
Data retention
We keep analytics and crash data only as long as needed for the purposes above, and support emails as long as needed to help you. Data stored only on your device is deleted when you delete the app.
Your choices and rights
You can opt out of tracking where your device settings allow it, delete the app at any time, and contact us to ask for access to or deletion of data we hold about you. Depending on where you live (for example the EU/UK, California or India), you may have additional rights under local law.
Children
Our apps are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.
Changes
We may update this policy. We will change the effective date above and, for significant changes, give notice in the app or on this page.
Contact
Email hello@hazelshelf.com.
Individual apps may have their own privacy page with app-specific details. Where they differ, the app's own page applies.