Support
Need help with one of our apps? We usually reply within 2 business days.
Email hello@hazelshelf.com. Please include the app name, your device and OS version, and a short description of the problem.
Common questions
How do I cancel a subscription?
On iPhone or iPad: Settings → your name → Subscriptions. On Android: Google Play → profile icon → Payments & subscriptions → Subscriptions. Deleting the app does not cancel a subscription.
How do I restore a purchase?
Open the app's settings or paywall and tap Restore purchases, signed in with the same Apple ID or Google account you used to buy.
How do I get a refund?
Refunds are handled by the store. For the App Store, visit reportaproblem.apple.com. For Google Play, see Google Play refunds.
How do I delete my data?
Data stored on your device is removed when you delete the app. To ask us to delete anything we hold, such as support emails or analytics linked to you, email us.